Advanced Job Aids N Training

Building Better Job Aids Workshop™

2008 Workshop Schedule and Location

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Public Workshops Dates:	Location:
March 25-27, 2009 September 30-October 2, 2009	Hilton Garden Inn Williamsburg 1624 Richmond Road Williamsburg VA 23185 Tel: 757-253-9400 Fax: 757-253-8600 www.williamsburg.stayhgi.com
In-House Workshop Dates:
Your choice of dates	Your choice of locations
Distance Learning:
Anytime	Your location
Certification Training:
Following a Public or In-House Workshop	Williamsburg, Virginia

(See detailed information on the following pages for public, in-house, and distance learning workshops.)

Job aids may be the most important performance improvement tool at your disposal. New employees use them as step-by-step guides. Experienced workers use them as prompts to recall so they don’t make mistakes. Job aids include information guides, help systems, checklists, learning aids, job procedures, worksheets, job standards, and decision-making tools. Your staff can develop training faster, cheaper, and more effectively when it is based on well-written job aids.

Job aids are a highly effective way of reducing or even replacing formal training and they are much faster to develop and update than training materials.

In two and one half days, you will
acquire the skill to:

	Quickly develop effective job aids for virtually any type of task – from “soft skills” to technical skills
	Determine when job aids can eliminate training entirely
	Describe the steps in a task including the decision - making process
	Select the best format for job aids based on the types of behavior in a task
	Define the environment in which the job aids will be used and the audience using them
	Convert existing documentation into user-friendly job aids
	Decide what materials job aids need to be made out of to maximize their effectiveness

See FREQUENTLY ASKED QUESTIONS (FAQ) for other

Workshops at Your Location

If you are interested in…	Then…
Saving travel money	It is more cost effective for us to conduct the workshop at your location if you have six or more people to train. Please call or e-mail us for more information on in-house workshops.
Less time away from the job
Tailoring a workshop to your needs
A workshop delivered on dates convenient for you
A workshop focused on your organization’s specific needs
Team building for your job aid developers
On the job tryouts and production
Time for the group to develop additional job aids (during a job aid “JAM session”)

Public Workshop Information

1. Most of the workshop time is spent working on projects. There is very little lecture. You will take home at least four completed job aids on tasks you select. Before you come to the workshop, you will need to identify the tasks and project you will be working on. We will call you to discuss your project to ensure you get the best return on your investment.

2. The workshop begins at 8:00 a.m. each day and ends at 5:00 p.m. on the first and second days. The workshop ends at 12:00 p.m. on the third day.

3. Lunch is served to the group at a restaurant on the second day as part of the team building celebration. (We like to celebrate success.) The other meals during your stay are your responsibility but there are great places to eat in Colonial Williamsburg. As a group activity, we traditionally reserve a table the first night of the workshop at one of the Colonial Williamsburg taverns, so please try to join in on the fun.

4. The investment for the 2 1/2-day public workshop is $985 per person. This investment includes all the workshop materials, morning and afternoon refreshment breaks, and lunch on the second day. Three or more people registered from the same organization and attending the same workshop workshop receive a $50 discount per person on the cost of the workshop.

5. The registration fee is due no later than 14 days before the workshop. In the event of a cancellation, a credit certificate will be issued which will allow you to attend any future workshop. Please cancel in writing. If you don’t cancel and don’t attend, you are still responsible for the full payment. Substitutions may be made at any time.

6. On occasions, due to circumstances beyond our control, a workshop may need to be canceled or rescheduled. Please keep that fact in mind when making airline reservations.

7. Your complete satisfaction is important to us. If you are dissatisfied for any reason, just return your workshop materials and we will issue you a tuition refund.

8. All the public workshops are conducted in historic Williamsburg, Virginia.

Information about the hotel and travel arrangements, etc. will be sent with your confirmation letter or you can look at the web site links below.

History and excitement await you in Colonial Williamsburg. The Busch Gardens theme park, Water Country, Jamestown, and Yorktown are within minutes of the workshop site. The workshops are planned to end on Friday afternoon so you can enjoy the weekend in Virginia.

9. Links to:

Colonial Williamsburg

Norfolk International Airport

Newport News/Williamsburg International Airport

10. See FREQUENTLY ASKED QUESTIONS (FAQ) for
other information on the workshops.